- Free
- 15 minutes
- Phone or video
A free first call,
fifteen minutes.
Tell us a little — about a first session, a price, or anything else — and someone from the house calls you back.
Your free intro call
- Reply within one working day
Not a call? Every other way in.
Pick whichever suits you. Each one reaches the same people.
Call the front desk
Bookings, changes, cancellations and anything quick.
⟨+00 000 000 000⟩
Mon–Fri, 09–17
Write to us
Anything at all, at whatever length suits you.
⟨hello@your-domain⟩
Answered within one working day
Come to the house
The front desk is on the first floor, step-free from the street.
⟨Street address⟩
Every day, 07–21
For your organisation
Therapy, classes and programmes for a team, billed to you.
Plans and the quarterly report
Work with us
For therapists and class leads — registered and supervised.
What we offer, and how to apply
Press and partners
Interviews, talks, and working together on something.
⟨press@your-domain⟩
Answered within a week
- Every way here is read in working hours. If you are not safe right now, do not wait for us.
Three steps, and the first is yours.
01
You ask
Two minutes on the form above. Say what is going on, or say nothing but your name — both are fine.
02
We call
A therapist or class lead rings within one working day, at the time you chose, by phone or video.
03
You choose
You leave with one next step — a person, a class or a programme — or the name of a better place to go.
What people ask before they book.
Anything else, ask on the call — that is what it is for.
Do I need to know what I need?
No. Most people don’t, and working that out is the point of the call. You can start with “I have not been sleeping” and nothing more.
Who will I speak to?
A therapist or a class lead from the house, by first name — not a receptionist working through a script. If therapy is the right way in, they suggest who to see and why.
Is it really free?
Yes. Fifteen minutes, nothing to pay, no card details, and nothing you sign up to by taking it.
Is the call confidential?
Yes. We write down only what we need to find you the right person, and it is kept as our privacy notice describes — it is linked at the foot of every page.
Can I book for someone else?
For a teenager aged 13 to 17, a parent or carer can book and join the start of the call. For an adult, we would rather hear from them — you are welcome to sit beside them while they call.
I would rather write than talk.
Write to ⟨hello@your-domain⟩ instead. We answer within one working day, and we can do the whole of the first step by email if that suits you better.
The house, and how to find it.
One house, three floors, and the same rooms every week. Online sessions reach anyone in the country.
- ⟨Street address⟩, ⟨postcode⟩
Ring ⟨Sonra⟩ at the street door. The waiting room is on the first floor — the lift is on your left.
- Hours
The house
Every day, 07–21
Front desk and calls
Mon–Fri, 09–17
Online sessions
When they are booked
- Getting there
- ⟨Tram 4⟩ to ⟨stop name⟩, then three minutes on foot
- ⟨Bus 12 and 31⟩ stop at the corner
- Bike racks in the courtyard
- No parking at the house — ⟨nearest car park⟩ is five minutes away
- Access
- Step-free from the street, with a lift to every floor
- An accessible toilet on each floor
- A quiet room to wait in, away from the classes
- Tell us what would help, and the room is ready before you arrive